Terms and Conditions

Welcome to MARKETCREST LIMITED. These Terms and Conditions (“Terms”) govern your access to and use of our website and digital marketing services. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.


Company Information

MARKETCREST LIMITED

Website: https://marketcrest.uk/

Email: [email protected]

Phone: +44 7462230051

Address:
Unit 82a James Carter Road
Mildenhall, United Kingdom
IP28 7DE


Table of Contents

  1. Acceptance of Terms
  2. Definitions
  3. Services
  4. Eligibility
  5. Client Responsibilities
  6. Quotes and Proposals
  7. Payments
  8. Project Timelines
  9. Revisions
  10. SEO Disclaimer
  11. PPC Advertising Disclaimer
  12. Social Media Marketing Disclaimer
  13. Content Marketing Disclaimer
  14. Intellectual Property
  15. Confidentiality
  16. Acceptable Use
  17. Third-Party Platforms
  18. Service Suspension
  19. Cancellation
  20. Refund Policy
  21. Limitation of Liability
  22. Indemnification
  23. Force Majeure
  24. Privacy
  25. Website Availability
  26. External Links
  27. Changes to Services
  28. Governing Law
  29. Changes to Terms
  30. Contact Information

1. Acceptance of Terms

By accessing our website or purchasing any service from MARKETCREST LIMITED, you acknowledge that you have read, understood, and agree to these Terms and Conditions.


2. Definitions

Throughout these Terms:

  • Company, We, Us, or Our refers to MARKETCREST LIMITED.
  • Client, You, or Your refers to any individual or organization using our services.
  • Services refers to digital marketing, SEO, PPC advertising, social media marketing, content marketing, consultation, and related offerings.
  • Website refers to https://marketcrest.uk/.

3. Our Services

MARKETCREST LIMITED provides professional digital marketing services, including but not limited to:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) Advertising
  • Social Media Marketing
  • Content Marketing
  • Conversion Optimization
  • Marketing Consultation
  • Website Performance Analysis
  • Digital Strategy Development

The scope of each project is defined in the proposal or service agreement accepted by the client.


4. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.


5. Client Responsibilities

Clients agree to:

  • Provide accurate information.
  • Supply required project materials promptly.
  • Respond to communications in a timely manner.
  • Maintain ownership or authorization for all submitted content.
  • Comply with applicable laws and platform policies.

Delays in providing required information may affect project timelines.


6. Quotes and Proposals

All quotations and proposals are valid for the period specified within the quotation unless otherwise stated.

Project scope, pricing, deliverables, and timelines are outlined before work begins.

Additional work requested outside the agreed scope may require a separate quotation.


7. Payments

Clients agree to make payments according to the agreed schedule.

Payments may include:

  • Initial deposits
  • Milestone payments
  • Monthly retainers
  • Final project balances

Late payments may result in project delays or suspension of services.

The client is responsible for any applicable taxes, banking fees, or payment processing charges unless otherwise agreed.


8. Project Timelines

Estimated completion dates are provided in good faith.

Project schedules may vary due to:

  • Client delays
  • Third-party approvals
  • Technical issues
  • Platform restrictions
  • Scope changes
  • Unforeseen circumstances

MARKETCREST LIMITED will make reasonable efforts to deliver projects on time.


9. Revisions

Revision limits depend on the purchased service or package.

Additional revisions beyond the agreed scope may incur additional charges.

Requests for significant changes after project approval may require a revised proposal.


10. Search Engine Optimization (SEO)

SEO results depend on numerous external factors beyond our control.

We do not guarantee:

  • Specific keyword rankings
  • First-page placement
  • Increased revenue
  • Exact traffic volumes
  • Search engine algorithm stability

Our SEO services follow ethical, white-hat optimization practices designed for sustainable long-term growth.


11. Pay-Per-Click (PPC) Advertising

Advertising performance may vary depending on:

  • Budget
  • Competition
  • Audience behavior
  • Industry trends
  • Platform algorithms

Clients remain responsible for advertising budgets unless otherwise agreed.

MARKETCREST LIMITED cannot guarantee specific click volumes, conversions, or revenue.


12. Social Media Marketing

Social media growth depends on audience engagement, platform algorithms, content quality, and market conditions.

We do not guarantee:

  • Viral content
  • Specific follower counts
  • Engagement levels
  • Platform algorithm preferences

Campaigns are managed using industry best practices.


13. Content Marketing

All content created by MARKETCREST LIMITED is intended to support marketing objectives.

Search rankings, traffic growth, and conversions may vary depending on competition, audience behavior, and search engine updates.


14. Intellectual Property

Unless otherwise agreed in writing:

  • Clients retain ownership of content they provide.
  • Clients receive ownership of final deliverables upon full payment.
  • MARKETCREST LIMITED retains ownership of internal methodologies, templates, frameworks, proprietary tools, and pre-existing intellectual property.

15. Confidentiality

Both parties agree to keep confidential information private and not disclose proprietary business information without prior written consent unless required by law.


16. Acceptable Use

You agree not to:

  • Violate applicable laws.
  • Submit unlawful or offensive content.
  • Attempt unauthorized access to our systems.
  • Distribute malware.
  • Infringe intellectual property rights.
  • Misrepresent your identity.

We reserve the right to refuse services that violate applicable laws or ethical standards.


17. Third-Party Platforms

Our services may involve third-party platforms including:

  • Google
  • Microsoft
  • Meta
  • LinkedIn
  • X (formerly Twitter)
  • YouTube
  • Analytics providers
  • Hosting providers

Each platform maintains independent policies and terms.

MARKETCREST LIMITED is not responsible for actions taken by third-party platforms.


18. Service Suspension

We may suspend services if:

  • Payments remain outstanding.
  • Clients violate these Terms.
  • Fraudulent activity is suspected.
  • Required project information is not provided.
  • Continued service becomes unlawful.

19. Cancellation

Either party may terminate services by providing written notice.

Clients remain responsible for payment for work completed prior to cancellation.

Completed deliverables may be withheld until outstanding balances are paid.


20. Refund Policy

Refund eligibility depends on the nature and progress of the service.

Generally:

  • Consultation fees are non-refundable.
  • Completed work is non-refundable.
  • Monthly marketing retainers are non-refundable once work has commenced.
  • Custom digital marketing strategies and completed deliverables are non-refundable.

Any approved refunds are processed according to the agreed payment method.


21. Limitation of Liability

To the fullest extent permitted by law, MARKETCREST LIMITED shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Lost profits
  • Business interruption
  • Loss of data
  • Third-party platform changes
  • Search engine algorithm updates

Our total liability shall not exceed the amount paid for the relevant service giving rise to the claim.


22. Indemnification

You agree to indemnify and hold harmless MARKETCREST LIMITED, its directors, employees, contractors, and affiliates from claims, liabilities, damages, costs, and expenses arising from your misuse of our services or breach of these Terms.


23. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, labor disputes, cyberattacks, pandemics, or failures of third-party services.


24. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, process, and protect personal information.


25. Website Availability

We strive to maintain uninterrupted access to our website; however, we do not guarantee continuous availability.

Maintenance, updates, technical failures, or external factors may occasionally affect website accessibility.


26. External Links

Our website may contain links to third-party websites.

We are not responsible for:

  • External content
  • Third-party services
  • Website security
  • Privacy practices

Users access third-party websites at their own risk.


27. Changes to Services

MARKETCREST LIMITED reserves the right to modify, update, improve, suspend, or discontinue any service without prior notice when necessary for operational, legal, or business reasons.


28. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.


29. Changes to These Terms

We may revise these Terms periodically.

Updated versions will be published on this page with a revised “Last Updated” date.

Continued use of our website or services after changes become effective constitutes acceptance of the updated Terms.


30. Contact Information

If you have questions regarding these Terms and Conditions, please contact us.

MARKETCREST LIMITED

Website: https://marketcrest.uk/

Email: [email protected]

Phone: +44 7462230051

Address:
Unit 82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE


Final Statement

MARKETCREST LIMITED is dedicated to delivering professional, ethical, and results-focused digital marketing services. These Terms and Conditions are intended to establish a transparent and fair relationship between our company and our clients. By working together with clear expectations, mutual respect, and open communication, we aim to build long-term partnerships that support sustainable business growth and digital success.